Online Video Guidance

If you're looking for guidance for some potentially tricky areas of the system, Handsam has created a number of useful instructional videos which will guide you through the processes. As with all our guidance, it's divided into two sections USERS and ADMINISTRATORS.

Our extensive library of support documents can be accessed by clicking on the dropdown menu of the HELP tag in the menu.

Changing Your Password

Completing a Handsam E-training Course

Completing a Real-time Training Course as a User

Forgotten Your Password?

Logging in to Handsam

My Training Log Filters

Quick Guide Library

Retaking an E-training Course

USERS

Account Training Performance Analysis - Admins

Account Training Performance Analysis - Cluster Managers

Adding a New User

Adding a Training Course

Adding a Training Provider

Adding a User Tag

Amending a Changing Date

Assigning Training

Completing a User’s Real-time Training as an Admin

Creating a Training Package

Deleting Training

Editing Users’ Permissions

Exporting Your Training Records

Making a User Inactive

Managing People

Reinstating a User

Resetting a User’s Password

Sending an Email Reminder

Switching Organisations as a Cluster Manager

Training Log Dashboard for Admins

ADMINISTRATORS